Privacy Policy

This is the Privacy Policy of Vaily Nutraceutical, LLC (“Vaily”), and it describes the way we use and protect the information we collect from our website and other Vaily sites linked to this website) (collectively referred to as the “Site”) about customers and users.

What Personal Information Do We Collect? 

We collect information that you provide when logging in to your account, entering contests, sweepstakes or promotions, placing an order, subscribing to any newsletters, responding to surveys, utilizing our store locator services or other requests for information. Any data we request that is not required will be specified as voluntary or optional. Information received in connection with providing your service or fulfilling your purchase order. When you visit our Site and order forms, we may collect certain information automatically from your device. The data we collect may include information like your IP address, device type, unique device identification numbers, browser type, and other technical information. We may also collect information about how your device has interacted with our Site or order form, including the pages accessed and links clicked. We authorize, or may authorize, our trusted third-party vendors to collect such information.

You can stop certain types of cookies from being downloaded on your computer or other device by selecting the appropriate settings on your web browser. Web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies. You can find out how to do this for your specific browser by visiting In addition, your mobile device settings may allow you to prohibit mobile app platforms (such as Apple and Google) from sharing certain information obtained by automated means with app developers and operators such as us. Our Services are not designed to respond to “do not track” signals received from browsers. Please note that without cookies or other automated tools we use to collect this type of data, you may not be able to use all the features of our Services.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To personalize and improve your experience of our services, Site, products, and communications with you.

To process transactions. To respond to your request or other correspondence.
To send you emails containing information and updates pertaining to your order or request, notifying you of any product recall in addition to receiving occasional company news, updates, promotions, or related product or service information, etc. if such information was requested. To administer and fulfill a marketing promotion, contest, sweepstake, survey or other site feature.

We may share information with trusted third party companies, entities and individuals to perform functions on our behalf (i.e., credit card processing companies, order fulfillment and shipping, marketing and promotional distribution); provided, however, that these third parties may access your personal information only on a confidential basis and only to the extent necessary to perform their functions, and all third party vendors must abide by our privacy policy.

How Do We Keep Your Personal Information Secure?

 We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information. These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layer) technology to ensure that your information is fully encrypted and sent across the Internet securely. While we have excellent security measures in place that meet or exceed industry standards, no data transmission over the Internet is one hundred percent secure. Although our top priority is to safeguard your personal information, we cannot guarantee the security of any information you submit to our Site.

Do We Disclose Any Information to Third Parties?

 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses. We may use this information to address network integrity and security issues or to investigate, prevent or take action regarding illegal activities or violations of our other policies.
We will disclose personal information and/or an IP address, when required by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on Vaily;(2) protect and defend the rights or property of the Vaily network of sites and related properties, or visitors to the Vaily network of sites and related properties; (3) identify persons who may be violating the law, the Vaily legal notice and Website User Agreement, the rights of third parties, or otherwise misusing the Vaily Network or its related properties; and (4) cooperate with the investigations of purported unlawful activities.
In addition, we may disclose your personal information to our group of companies, including those who provide data processing services to us.

Online Privacy Policy Only

 This Privacy Policy applies only to information collected through our Site and not to information collected offline.

Legal Basis for Processing Personal Information

 Our legal basis for collecting and using the personal information we collect from you depends on the information concerned and the context in which we collect it. In most instances, we collect personal information from you where: (1) we need the personal information to perform a contract with you, (2) the processing is in our legitimate interests and not overridden by your rights, (3) we have your consent to do so, or (4) we need the personal information to comply with our legal obligations. We may have other legitimate interests for collecting your personal information, and, if appropriate, we will make such interests clear to you at the relevant time.

Third Party Websites

 Some content or applications on the Site are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third-party websites may use cookies alone or in conjunction with Web Beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your online activities over time and across different websites and other online services and these third-party sites may have privacy practices different than ours. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.  Visitors should consult the other sites’ privacy policies as we have no control over information that is submitted to, or collected by, these third parties. Each third-party website is solely responsible for its own privacy practices and use of the personally identifiable information it collects from you.  Vaily does not endorse any third-party website or its privacy practices.

Children Under 18

 This Site is not directed to, nor does it knowingly collect any personal information from, children under 18 years of age. If you are under 18, you may only use this Site with the involvement of a parent or guardian.

Your Consent

By using our Site, you consent to our privacy policy.

Your Data Protection Rights

You have the following data protection rights: (1) you have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To the extent that we engage in other forms of marketing, you may opt-out by contacting us at the information provided below; and (2) if we have collected your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance of lawful processing grounds other than consent.

How to Contact Us and Opt Out

If you have any questions or concerns about this Privacy Policy or its implementation, or if you want to opt out of any subscriptions, you may email us at [email protected] or contact us at 3811 NW 2nd Ave, Miami, FL 33127 or 1-800-76-VAILY.

Changes to Our Privacy Policy

We may change our Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
Territorial Use Restrictions and Jurisdiction

These web pages are controlled and operated by Vaily in the United States. Vaily makes no representation that this Privacy Policy complies with any applicable laws outside the United States. Those who choose to access these pages from locations outside the United States do so at their own initiative and risk.

This Privacy Policy and other policies on this Site shall be governed by and construed in accordance with the laws of the State of Florida. All claims, disputes, and lawsuits arising out of or in connection with this Privacy Policy shall be resolved or adjudicated in Miami-Dade County, Florida.